Frequently asked question

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Q?

How do i meet the driver ?

A.

your driver will be waiting for you with a sign with your name on it PLEASE LOOK FOR HIM he will be waiting for you at the end of the train platform he will be waiting for you at pier where your ship dock he will be waiting for you at the airport at the arrival section he will be waiting for you directly outside your Hotel/Accommodation .

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Q?

Are the rates per person or per vehicle?

A.

Our rates for private services are per vehicle and NOT per number of persons. The rates with our English speaking driver tours and excursions are based on the specific vehicle service.

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Q?

Are tips included ? if not what is customary?

A.

We do not include gratuities in our service rates. Although many American Limo companies include a 20% tip on their invoice we prefer to leave this up to you and our driver will surely appreciate having done a good job for you. Normally, a 10% tip is customary if his service was appreciated.

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Q?

Will we be charged if our ship does not dock at scheduled time?

A.

Of course not, but if the ship does come in late your driver will wait for you and will perform your programmed tour, or your tour will be re-scheduled for when your Cruise does arrive at the Port.

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Q?

Will our driver respect the speed limits ?

A.

Of course he will, our drivers will always respect the speed limits because points will be taken off his drivers license for speeding if he is stopped. If you feel that you are uncomfortable with your driver’s speed simply ask him to slow down.

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Q?

Are the vehicles smoke free?

A.

Our vehicles are all smoke free and to be found clean and fresh for our clients during the entire work day. We do not allow smoking or eating inside our vehicles. If you absolutely must make a quick stop for one of these reasons please advise your driver if it is possible.

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Q?

Should i carry a cell phone when coming?

A.

When and if possible we suggest anyone visiting Italy to bring a cellular phone as payphones are practically inexistent and not many people speak English. It could come in handy to advise of your situation not to mention incoming calls you can receive. Check with your local provider for information.

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